Victoria Truss has been in operation for over 45 years, a proven name in the industry with many long term employees in all departments, making us a very reliable source for your needs.
We believe that quality is the cornerstone of our business. We employ a full time Quality Controller and consistently exceed quality requirements of the Western Wood Truss Association.
We have 3 offices on Vancouver Island with sales reps and design support staff in Victoria, Cobble Hill, & Cumberland. This puts us in the best position to service projects up and down the island.
Victoria Truss offers estimates for all of our products. We will always strive to design each product with cost in mind without compromising on structural integrity and quality.
We have our own fleet of delivery vehicles, from large to small. Not having to rely on contract haulers to deliver our products gives us the ability to schedule on time deliveries for our clients.
We guarantee all products that we sell and stand behind each one to ensure customer satisfaction.
Once an order is placed with Victoria Truss, we look after the scheduling and any movement on delivery of products, by direct interaction of our shipping department to our clients or their project managers, leaving less work for our customers.
We have a text and email notification program that sends you notifications at different intervals, from the time of booking your order, to the time of delivery. This makes it easier to schedule your orders for design, production and shipping and for you to get your product on your desired delivery date.